Store activity log

Open Settings › Store activity log. It shows who changed what in your store, and when: for example Created a product, Changed a member’s role, Added a domain or Changed a policy. Exports of customer data, plan and card changes, payment settings and changes to roles are recorded here too. Under each entry it says what changed and to what: the customer, gift card (by its last characters), subscription (by its customer) or company by its name now, a role’s added and removed permissions, the plan chosen, the card removed or the settings changed. A change to a customer, a shipping option, a market or what checkout asks for lists only the fields that really changed, as their pages name them (such as “Courier to the door · Price, Free over” or “Romania · Launch state: Live”), and names the option, market, location, way to pay or policy it was; a change to a gift card’s balance says by how much. Invitations, people joining, role changes (also from one of your own roles to another) and removals name the person and the role by its name, such as “Kalina Petrova · Packer → Product editor”. Handing the store over (asked, withdrawn, declined, accepted) and a member leaving are recorded too, also an owner who leaves as their handover is accepted. Someone who has since deleted their Storeloom account shows as A former member: what they did stays, without their name or email address.

What the assistant or a connected AI changed

A change the assistant or a connected AI app made for someone names that person and says so: “Kalina Petrova, with the assistant” or “Kalina Petrova, through an AI connection”.

A change to a customer email names the email and the parts that changed (Subject, Email HTML, Switched on or Switched off). When the assistant or a connected AI made it, See what changed opens the words themselves: the subject before and after, the lines taken out (−) and the lines put in (+). The log keeps the first thirty lines of each and says how many more there were; Emails has the whole email. To put the email back as it was, undo the change in Settings › Time travel.

Finding a change

• The tabs at the top narrow the log to Orders, Products, Customers, Money (plan, card, payments, payouts, taxes and discounts) or Access (users, invitations, roles, AI apps, developer keys, webhooks and apps).
• Person shows only what one person did.
• When › Choose days shows the days you pick, in your store’s time zone.

The activity log is a record: nothing in it can be changed or deleted. To undo a change, use Settings › Time travel.

Who can see the activity log

Only owners and admins can see it.

Export (CSV) downloads the log.