Locations

Open Settings › Locations. A location is a place you work from: a shop, a studio or a warehouse. Your stock is still one count per product, whichever location holds it.

The list shows each location with its address and its labels: Default, Physical store and Inactive. All, Active, Inactive and Physical stores narrow it. You can have up to 20 active locations.

Adding a location

Add location asks for:

• Name: one per location, such as “Studio shop”.
• Country or region, Address, Apartment, suite, etc. (optional), Postal code (optional) and City.
• State or province, in the United States and Canada: chosen from a list. Pickup orders here pay that state’s or province’s tax where you collect it (see Taxes by state or province).
• Phone (optional).

The postal code and phone are checked as checkout checks a shopper’s: a postal code in the country’s own shape (such as 1000 in Bulgaria), and a phone number such as +359 2 123 4567.

• Customers can visit this location: a physical store. While it is active, search engines are told its address and phone with your store, so they can show where to find you.

Your first location becomes your default.

A location’s page

Open a location to change its details, then Apply in the bar at the top (it says Unsaved changes while something is not saved). Under Status:

• Make default: this location becomes your default instead.
• Deactivate location or Activate location: deactivating asks first. An inactive location stays in your list, leaves the lists where you choose a location (Inventory, purchase orders and transfers), offers no pickup and is not shown to search engines. Nothing is deleted, and you can activate it again. With stock per location on, a location is deactivated only once it holds no stock: move its stock with a transfer, or set it to 0 in Inventory, first. Nor while a transfer to or from it is on its way: receive or cancel the transfer first (the message names it).
• Delete location, after you confirm. Its pickup and its local delivery zones go with it.

With stock per location on, a location that still holds stock can’t be deleted: move the stock with a transfer, or set its numbers to 0 in Inventory, first. A location that a transfer names, even one finished long ago, stays, because transfers are kept as a record: Deactivate location instead.

Your default location cannot be deactivated or deleted while you have others: make another the default first.

Pickup in store shows whether customers can collect orders here; Manage pickup opens its settings (see Shipping and delivery). Local delivery from a location is set in Shipping and delivery too, under Local delivery.

Stock per location

Off to start with. If you keep stock in more than one place, turn on Keep stock at each location. All your stock starts at the main location: move it with Transfers, or set each location’s numbers in Inventory. Sales take from the main location first. Turning it off asks first: each location’s numbers are deleted and each product’s stock adds back into one number. This cannot be undone: if you turn it on again, all your stock starts at the main location, not back where it was. An app that takes stock from a warehouse (such as NextLevel’s Take stock from NextLevel) sets a product’s whole stock: what its count adds goes to the main location, and what it takes comes off the main location first.