Adyen

Open Settings › Payments › Other payment providers and choose Set up Adyen (Manage Adyen once it is connected). Other payment providers is also under Payments in the Settings menu.

Adyen takes cards, wallets and local methods through your own Adyen account. Storeloom charges nothing for it; Adyen’s own fees apply.

The page has two cards. Connection is where you connect your Adyen account; At checkout has the switch Offer Adyen at checkout and Instructions for customers (optional), shown when they choose it and in their order confirmation. Apply in the bar at the top (it says Unsaved changes while something is not saved) keeps the switch and the instructions; Discard puts them back.

1. In Adyen’s Customer Area, under Developers › Webhooks, add a Standard webhook with the notification address shown on this page, and generate its HMAC key.
2. Here, fill in your Merchant account, the API key (Developers › API credentials), the HMAC key, your Hosted Checkout theme ID (Pay by Link › Themes) and the Environment: Test, or Live with your Live URL prefix (Developers › API URLs). Choose Connect Adyen. Storeloom checks the details with Adyen first, then keeps them locked away: they are never shown again, only the merchant account, the API key’s last four characters and Test mode or Live.
3. Under At checkout, tick Offer Adyen at checkout.

At checkout customers choose Card and other online payments and pay on Adyen’s secure Hosted Checkout page; if a card is refused they can try another there. Then:

• Paid: the order is paid and ships; only then do they get the order confirmation, and you the new-order notification.
• Cancelled or expired: the order is cancelled and its stock goes back; their order page offers Try again.
• Page left unpaid: Adyen sends no word for it, so Storeloom cancels the order (stock back) about an hour after it was placed, once the payment page has closed. If a payment still arrives after that, it is refunded at once.

Notifications from Adyen are only read when they carry your HMAC key’s signature. Refunds of orders paid through Adyen go back through Adyen; right after paying, a refund may have to wait a minute for Adyen’s confirmation of the payment. Disconnect forgets the details and stops offering Adyen. Adyen cannot pay subscription renewals yet. Only the owner connects or disconnects Adyen.